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Coastal Comfort Heating and Air Conditioning

4.4

Scott Elliott

2018-09-08T19:23:37+0000

Came home today and our a/c wasn't working... we are spoiled😉 and called Coastal quickly. This was our first "emergency" call after entering our contract a few years ago. From the time I made the call to the a/c being fixed, it was 1 hour and 10 min! We have a home warranty and dealing with them would have been 3-4 days. Thank you Coastal comfort! extremely impressed!

Josh Mason

2018-09-04T14:13:39+0000

Hands down the best customer service around! Remember you aren’t just buying a product, your buying the after sale service as well. Top notch business!!

MaryAlice Nelson

2018-08-26T11:48:47+0000

Good customer service . Techs are professional and explain what has been done in language the average person can understand. On time, neat and clean and respect your home.

Dion Johnson

2018-07-09T21:08:30+0000

Had my HVAC serviced today. Antoine did a Great Job, his customer service skills are Awesome!!!

Bryan Schuster

2018-07-09T16:09:20+0000

We just had our first Service Agreement call with Coastal Comfort. Our Tech Derek was extremely professional and knowledgeable. They showed up on time and were very thorough. I would highly recommend this company!!! Thank You

Susan Bounds

2018-05-11T14:57:14+0000

We were so pleased with our yearly check up with Coastal Comfort today. Antoine Goslee was extremely capable, friendly and thorough. He diagnosed a potential problem and addressed it promptly. Thank you for your excellent service, Coastal Comfort!

Amber Nicole

2018-03-16T15:59:38+0000

Coastal Comfort was amazing! Scheduled me right away and Derek was very helpful and professional and had my heating fixed within a few hours. I will definitely be using Coastal Comfort again.

Gerri Wiberg

2018-03-14T21:30:16+0000

Excellent company...a pleasure to deal with! Knowledgeable friendly service delivered efficiently....highly recommend them.

David Haynes

2018-01-24T15:11:50+0000

Lacey was a gem and had me on the schedule in a matter of days. The tech that came out was friendly and knowledgeable and answered all of my questions. He was diligent and thorough and mindful of our home. Customer service was great from every individual I interacted with. Anything HVAC related in our home from now on will be taken care of by Coastal Comfort, highly recommend.

Mary Jane Riebert

2017-11-30T14:45:54+0000

Greatest HVAC Contractor in my Salisbury area! I highly recommend them if you want great work for a reasonable price

Chad Cathell

2017-11-15T01:24:38+0000

Lacey, Emily, Luke & the whole crew at Coastal Comfort have always been a pleasure to deal with! Whether it has been Business to Business or Business to Personal, they have always been prompt, timely, convenient, and courteous! I would recommend them to anybody!

Alma Surratt

2017-11-11T18:01:50+0000

Coastal Comfort Specialist Tim Chesley and his team Derek and Curtis replaced my ancient whole house air conditioning system with a modern, updated, efficient unit and my Florida Room ductless Mitsubishi Unit in one day. They arrived on time, worked the entire day, were professional and efficient, cleaned up the area and responded to any questions or concerns I had immediately. Tim kept in contact with me via text and email. Service, workmanship and courtesy were top notch. I would not hesitate to recommend Coastal Comfort for any HVAC needs! Thanks guys!

Mark Saunders

2017-11-11T14:51:59+0000

I had Coastal Comfort come out last week and replace my whole Heat pump HVAC system, the tech's arrived right on time and got right to work. The weather started out ok but by noon it started to rain on and off, but the guys kept at it, even the service mgr Tim arrived to help. They did finish and Tim came back the next day to straighten up the area around the crawl space opening because of all the rain and mud, what a great job they did, thanks guys.

Kyle Hubbard

2017-11-07T22:31:36+0000

Colin R. Campbell

2017-07-31T19:18:17+0000

Had a maintenance service done today by their technician Luke. Very impressed with his professionalism, and care for the details. He explained what he was going to do, was extremely clean wearing slip covers on his shoes. (You would be surprised how many contractors don’t do that). Defiantly knew what he was doing, and was quick and efficient. I know I’m going to replace my HVAC system soon, and coastal comfort will be the only call I make.

Michelle Hardy

2017-06-25T00:29:33+0000

Justin Darling

2017-06-23T03:16:11+0000

Peace of mind and education are priceless...Coastal Comfort pretty much just did a check up and told me my system was fine...user error on the frosting of coils. That said, the tech walked me through some simple checks and showed me exactly what he was doing. In the end, I most likely spent a bit of money I might not really of had to if I just knew better but now I know better. He could have told me I needed any number of made up solutions, but he didn't... Just straight talk and information. Nice to do business and feel like the trust level is high. Coastal Comfort...you're today's MVP

Holly Marple Curtis

2017-06-14T11:20:45+0000

Steve Reed

2017-05-13T13:43:54+0000

Reliable, dependable, reasonable. Redid two major systems in a 28 year old house and found them great to work with in both jobs.

Brandon Morris

2017-04-13T16:38:11+0000

When our HVAC needed repair, we called another company recommended to us; however, we were disappointed in their lack of communication and prompt service. We then contacted Coastal Comfort and they delivered! Their team is knowledgeable, friendly, and worked around our schedule and budget.

Christine Wolfe

2017-03-15T23:09:49+0000

Amazing prompt, courteous, service. Technician is very knowledgeable. Thank you John for taking care of my heat so quickly and efficiently. You went above and beyond.

Pamela Walker Glatfelter

2017-03-14T16:45:06+0000

Thank you Coastal Comfort for a great job on our new system, especially Tim who always goes above and beyond to make things right.

Dale Winazak

2016-10-18T20:42:46+0000

Malindie Kirby

2016-07-06T20:28:33+0000

Thank you for working so hard to get our new unit installed. Now that the heat wave is here we're extra grateful!

Charlene L. Reaser

2016-02-15T21:37:56+0000

On one of the coldest days of the year, Coastal Comfort saved the day! Within a couple hours of our call, Coastal Comfort went to our client's home, and fixed the heat system. Taking extra steps to call the client [currently on the other side of the country], and their realtor [who was worried sick the pipes would freeze] to explain the problem & the solution in layman's terms. All for a very reasonable price! Thank you SO much, Coastal Comfort!

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